Adjusting your email and in-app notifications

ArtHelper sends notifications when other artists interact with you or your work — likes, comments, follows, connection requests, trending alerts, and a daily summary email. You can leave them all on, or you can keep just the ones you care about. This article walks through each switch in your notification settings and what it controls.

Master email switch and section controls

As of version 4.6.17, ArtHelper gives you a master email switch that turns off ALL email notifications with one toggle, plus section controls that let you manage notifications by category — Community, Connections, Marketing, and more — without turning everything off at once.

Where to find these controls:
Go to arthelper.com/settings, then click the Notifications tab. At the top of the page, you’ll see:

• Master email toggle — one switch that turns off every email notification ArtHelper sends (except critical account emails like password resets and billing receipts). When this master switch is off, none of the category or individual toggles below it will send email, even if they’re turned on. The notification bell inside ArtHelper will still show everything.
• Section toggles — below the master switch, you’ll see category headings like Community activity, Network and messages, and Marketing. Each section has its own toggle that turns off all emails in that category. For example, turning off the Community activity section toggle stops vote notifications, trending alerts, follow post alerts, digests, and community replies — all at once.
• Individual toggles — within each section, you’ll still see the individual notification switches (like “Vote Notifications” or “Connection requests”). These work the same way they always have, letting you pick and choose exactly which emails you want.

How the master switch and section controls interact:
The master switch overrides everything. If it’s off, no notification emails go out, even if individual switches are on. If the master switch is on, then each section toggle controls its category, and each individual toggle controls its specific notification type. This gives you three levels of control: all-or-nothing (master switch), by category (section toggles), or one-by-one (individual toggles).

Real enforcement:
The master switch and section controls are now enforced across the entire email pipeline. When you turn off a section or the master switch, ArtHelper will not send those emails — period. This replaces the old behavior where some email types had to be turned off individually.

Common use cases:

• “I want to pause all ArtHelper emails for a while” — turn off the master email switch. Everything stops. Turn it back on when you’re ready.
• “I want account emails and connection requests, but no community noise” — leave the master switch on, turn off the Community activity section toggle, leave Network and messages on.
• “I want to customize everything one-by-one” — leave the master switch and section toggles on, then flip the individual switches to your preference.

The rest of this article explains each individual notification type in detail. Just remember: the master switch and section toggles are the fastest way to make big changes, and the individual switches are there when you want fine-grained control.

Managing high-volume community notifications

If you’re receiving 40–50 emails in a couple of days, you’ve likely joined multiple active communities with the default “notify on every post” setting turned on. This is fixable without unsubscribing from everything — you can reduce the volume while staying in the communities you care about.

Important: Don’t use the “unsubscribe” link in email footers to stop community emails. That link turns off ALL emails from ArtHelper, including important account emails like password resets and billing receipts. Instead, use the in-app settings below to selectively reduce volume.

How to reduce community email volume

1. Mute specific communities (without leaving them)

   • Go to the community page for any community you’ve joined
   • Click the Settings or … menu in the top right
   • Select Mute notifications — you’ll stay a member but won’t receive emails about new posts in that community
   • You can unmute anytime from the same menu

2. Switch from “every post” to “digest” or “off”

   • Go to arthelper.com/settings
   • Click the Notifications tab
   • Scroll to the Community activity section
   • Turn off New Follow Post Alerts (stops individual emails when artists you follow post)
   • Turn on While You Were Away Digest instead — this sends one weekly summary of top posts from your communities instead of individual emails

3. Turn off the master “Community activity” toggle

   • Still in arthelper.com/settings → Notifications tab
   • At the top of the Community activity section, you’ll see a master toggle
   • Turning this off stops ALL community-related emails (votes, trending alerts, follow posts, digests, replies/reactions on community posts)
   • You’ll still see everything in your notification bell when you log in

Understanding “following” vs. “community” notifications

• Following notifications (controlled by “New Follow Post Alerts”) — emails you every time an artist you specifically clicked “Follow” on publishes a new post
• Community notifications (controlled by individual community mute settings) — emails you about activity in communities you’ve joined, like new posts from any member
• Vote/Trending/Reply notifications — emails you about interactions with YOUR posts in communities

If you’re getting flooded, the culprit is usually “New Follow Post Alerts” being on while you’ve followed many active artists, or joining communities without muting them first. Turn off “New Follow Post Alerts” and mute high-volume communities to bring your inbox back under control.

How to find your notification settings

1. Go to arthelper.com/settings.
2. Click the Notifications tab.
3. You’ll see the master email toggle at the top, followed by section toggles for each category (Community activity, Network and messages, Marketing, etc.), and individual switches within each section.
4. Flip any switch on or off. Changes save automatically — you don’t have to click a save button.

Daily activity email

This is the once-a-day round-up email that summarizes what happened on your account the day before.

• Daily Activity Email — turns on or off the once-daily email summary. When it’s off, you’ll still see everything in the bell when you visit ArtHelper; you just won’t be emailed about it.

Community activity emails

These control emails about things happening on your community posts, the wider feed, and communities you’ve joined.

• Vote Notifications — emails you when other artists vote on your community posts.
• Trending Alerts — emails you when one of your posts starts trending in the community feed.
• New Follow Post Alerts — emails you when an artist you follow publishes something new.
• While You Were Away Digest — a weekly digest of the top posts from the communities you’ve joined.
• Reply & Reaction Notifications — emails you when someone replies to or reacts to your community posts and comments.

Network and messages emails

These control emails about your network — incoming connection requests, accepted requests, and direct messages from people you’ve connected with.

• Connection requests & accepts — emails you when another artist sends you a connection request, or when one of your requests is accepted.
• Direct messages — emails you when a connection sends you a direct message you haven’t read yet.

Note: Email toggles only control email. The notification bell inside ArtHelper still shows every notification, even ones you’ve turned off for email. That way you can still find them when you log in, without filling up your inbox.

Unsubscribing from specific email types without logging in

You can now unsubscribe from specific types of ArtHelper emails directly from the email footer link, without needing to log in to your account.

How it works:

1. Every ArtHelper email includes an unsubscribe link in the footer.
2. Clicking that link takes you to a simple page where you can choose which email types to turn off — connection requests, direct messages, or other notification categories.
3. You don’t need to be logged in. The page recognizes your email address from the link and lets you manage preferences right there.
4. If you’re logged in when you visit the unsubscribe page, your choice syncs immediately to your account. If you’re logged out, ArtHelper saves the preference to your email address and applies it the next time you sign in.
5. This is in addition to the logged-in settings page at arthelper.com/settings → Notifications tab. Both paths control the same preferences — use whichever is more convenient.

What you can turn off from the unsubscribe page:

• Connection requests & accepts — stops emails about incoming connection requests and accepted requests
• Direct messages — stops emails about new direct messages from your connections
• Other notification categories as listed on the page

Important: This is different from the old “unsubscribe from all” link. The new page lets you be selective — you can turn off just connection emails or just message emails, without losing password resets, billing receipts, or other important account emails.

If you want to adjust more granular settings (like vote notifications, trending alerts, or daily digest preferences), you’ll still need to visit the logged-in notification settings page. The one-click unsubscribe page covers the most common email types artists want to turn off quickly.

Daily SMS tips (Sparklinks by text)

In addition to email, you can receive your daily Sparklink — the daily nudge with one of your paintings and a useful task — as a text message (SMS). This is a separate channel from email: you can choose to receive Sparklinks by email only, SMS only, both, or neither.

What are daily SMS tips?
Daily SMS tips are a text-message version of the daily Sparklink email. You’ll get the same personalized nudge and task sent to your phone as a text, making it easy to stay motivated even when you’re away from your inbox.

Who can use SMS tips?
SMS tips are currently available to users in the United States only. You’ll need a US phone number to opt in.

How to turn on SMS tips
You can opt in to daily SMS tips in two places:

1. During onboarding — when you first sign up for ArtHelper, you’ll be asked if you’d like to receive daily SMS tips. Enter your phone number and check the TCPA consent checkbox to opt in.
2. From notification settings — go to arthelper.com/settings, click the Notifications tab, and look for the Daily SMS Tips section. Enter your phone number and check the TCPA consent checkbox to start receiving texts.

Important: By opting in, you consent to receive automated daily text messages from ArtHelper at the phone number you provide. Standard message and data rates may apply. You can opt out anytime by replying STOP to any message.

How to turn off SMS tips
To stop receiving daily SMS tips, reply STOP to any text message from ArtHelper. You can also turn them off from arthelper.com/settings → Notifications tab → Daily SMS Tips section.

To turn them back on after stopping, reply START to any previous message from ArtHelper, or re-enable them in your notification settings.

SMS vs. email for Sparklinks
The SMS and email channels are independent. Turning off SMS tips won’t affect your Sparklink emails, and turning off Sparklink emails won’t affect your SMS tips. You can use one, both, or neither — whatever works best for you.

How to stop receiving messages from other artists

If you want to reduce or stop receiving connection requests and messages from other artists on ArtHelper, you have several options depending on how much control you want.

Controlling notifications about messages and connection requests

You cannot turn off the ability to receive connection requests or messages entirely — the ArtHelper network is built on artists connecting with each other, and removing this feature would break core functionality. However, you can control whether you’re notified about incoming messages and requests:

1. Go to arthelper.com/settings
2. Click the Notifications tab
3. Scroll to the Messages and connection requests section
4. Uncheck “Email me when someone sends a message” to stop email notifications about new messages
5. Uncheck “Notify me in-app when someone sends a message” to stop the notification bell from alerting you about messages
6. Do the same for “Email me about connection requests” and “Notify me in-app about connection requests” if you want to stop those notifications too

With these settings off, you won’t be notified when someone sends you a message or connection request, but the messages will still appear in your inbox and requests will still appear in your connection requests list. You’ll only see them if you manually check those areas.

Blocking individual artists

If there’s a specific artist you don’t want to hear from, you can block them:

1. Go to that artist’s profile
2. Click the three dots (…) menu in the top right corner
3. Select “Block user”
4. Once blocked, that artist can no longer send you messages, see your activity, or interact with your posts

You can unblock them anytime from arthelper.com/settings → Privacy tab → Blocked users.

Making your profile private (leave the community, keep the tools)

If you want to use ArtHelper for portfolio management and AI tools without being part of the artist community, you can make your profile private:

1. Go to arthelper.com/settings
2. Click the Privacy tab
3. Turn on “Make my profile private”
4. Once your profile is private:
   • Other artists cannot find your profile in search or the directory
   • Other artists cannot send you connection requests
   • Other artists cannot message you
   • Your posts and activity are hidden from the community feed

You can still use all of ArtHelper’s portfolio features, AI tools, and personal workspace. You’re simply invisible to the community. You can turn this setting off anytime to rejoin the network.

Summary of your options:

• Just want to stop notifications? Turn off email and in-app notifications for messages and connection requests (you’ll still receive them, but won’t be alerted)
• Want to stop one specific artist from contacting you? Block that artist
• Want to leave the community entirely and just use ArtHelper for portfolio + AI tools? Make your profile private

How to stop receiving all messages and notifications

If you want to completely stop receiving communications from other artists on ArtHelper — no connection requests, no direct messages, and no notification emails — here’s how to do it:

Stop all email and in-app notifications

1. Go to arthelper.com/settings
2. Click the Notifications tab
3. Turn off the master email toggle at the very top of the page — this stops all notification emails from ArtHelper (except critical account emails like password resets and billing receipts)
4. Scroll through each section (Community activity, Network and messages, Marketing, etc.) and turn off every individual toggle under both Email Notifications and In-App Notifications
   • This ensures you won’t receive notification bell alerts inside ArtHelper either
5. Scroll to the bottom of the page and look for an “Unsubscribe from all ArtHelper emails” link (if present)
   • Clicking this link will completely opt you out of all marketing and notification emails
   • Warning: This will also stop critical account emails like password resets and billing receipts, so only use this if you truly want zero emails from ArtHelper

Stop connection requests and direct messages entirely

Turning off email notifications won’t stop other artists from sending you connection requests or messages — it just stops you from being notified. To prevent these interactions from happening in the first place:

1. Go to arthelper.com/settings
2. Click the Privacy tab
3. Find the setting “Who can send me connection requests” and change it to “No one”
   • This prevents any artist from sending you a connection request
4. Find the setting “Who can message me” and change it to “Only artists I’m connected to”
   • This prevents anyone except your existing connections from sending you direct messages
   • If you want to stop all messages, you can disconnect from your existing connections first, then change this setting

Note: These privacy settings control who can initiate contact with you. They don’t affect your ability to reach out to others — you can still send connection requests and messages to other artists.

What you’ll still receive

Even with all notifications turned off and privacy settings locked down, you’ll still receive:

• Password reset emails (when you request them)
• Billing and payment receipts
• Critical account security alerts (like suspicious login attempts)
• Important changes to ArtHelper’s terms of service or privacy policy

These emails are essential for account security and legal compliance, and can’t be turned off.

Understanding login and security notifications

ArtHelper sends you an email notification whenever someone logs into your account, to help you catch unauthorized access quickly. These emails include the date, time, and location of the login.

If you receive a login location notification that looks wrong

If you see a login notification showing a city or location you don’t recognize, don’t panic immediately — the location shown can be inaccurate. Here’s what you need to know:

Why the location might look wrong

1. The timestamp reflects YOUR device’s timezone, not ArtHelper’s server time

   • If you’re traveling or your phone’s timezone setting is incorrect, the time shown in the notification email will look off
   • Check your device’s timezone settings and make sure they match your current location
   • If you recently traveled across timezones, the notification might show a time that doesn’t match your memory of when you logged in

2. The city is based on your IP address, which can be inaccurate by 50–100 miles

   • When you log in to ArtHelper, the system detects your IP address and looks up its approximate location using a geolocation database
   • Your internet service provider (ISP) routes your connection through regional servers, and the geolocation database maps your IP to where those servers are located — not necessarily where you physically are
   • A notification from a nearby city (especially a larger one) when you’re in a smaller town is completely normal
   • For example, if you live in a small town in Ohio, the login might show up as “Columbus, OH” or “Dayton, OH” because that’s where your ISP’s main servers are
   • Mobile networks (cellular data) are especially inaccurate — a login from your phone might show a city 100+ miles away or even in a neighboring state

3. VPNs and proxy services will show the VPN server’s location

   • If you use a VPN or privacy service, the notification will show the city where the VPN server is located, not your actual location
   • This is expected behavior — ArtHelper sees the IP address of the VPN server, not your real IP

When to take action

• Don’t worry if:

  • The location is within 50–100 miles of you
  • The city shown is a major hub or regional center near you
  • The time matches when you logged in (accounting for your correct timezone)
  • You’re using a VPN and the location matches your VPN server
  • You’re on mobile data and the city is in your general region

• Change your password immediately if:

  • The city shown is in a completely different state or country from where you were
  • The time doesn’t match any login you made, even accounting for timezone differences
  • You see multiple login notifications from places you’ve never been
  • You did not log in at all around that time

How to respond to a suspicious login

If the city is in a completely different state or country and you did not log in from there:

1. Change your password immediately:

   • Go to arthelper.com/settings
   • Click the Account tab
   • Click Change Password
   • Choose a strong, unique password you don’t use anywhere else

2. Contact support:

   • Email support@arthelper.ai and include the login notification email you received
   • We’ll investigate the login and help secure your account

3. Check your account activity:

   • Look through your recent posts, messages, and account changes
   • Check for anything you didn’t create or any settings you didn’t change

Tip: If you travel frequently, use mobile data often, or use a VPN, you’ll see login notifications from different cities regularly. This is normal. Just make sure the times match up with when you actually logged in, and that the cities are in the general region where you or your VPN server are located.

A starter setup

If you’re not sure where to begin, this combination works well for most artists:

• Leave the master email switch on (so you can still receive emails), but use the section toggles to control categories.
• Leave Daily Activity Email on — it’s the easiest way to see everything in one daily digest.
• Leave Connection requests & accepts and Direct messages on so you don’t miss real conversations.
• Turn off Vote Notifications if you find them too frequent.
• Turn off New Follow Post Alerts and turn on While You Were Away Digest instead if you’re following many active artists.
• Adjust the rest as you get a sense of what you actually act on.

Common questions

Where do Sparklink emails fit in?

Sparklinks — the daily nudge with one of your paintings and a useful task — are part of the daily activity email and the marketing emails ArtHelper sends. To stop them, see the Sparklinks article. The notification-settings page above is about everyday in-product activity, not the marketing rail.

What about text messages?

Daily Sparklink texts are the only text messages ArtHelper sends. To unsubscribe, reply STOP to any of them. To turn them back on, reply START.

I turned everything off but I still got an email — why?

A few emails are sent regardless of these toggles: account safety notices, password resets, billing receipts, and important changes to your account. Everything else respects the switches on this page.

Will I miss anything important if I turn off email notifications?

No — the bell inside ArtHelper still shows every notification. The email toggles only control whether we also send you an email about it. You can always log in and see what happened.