Signing in, password resets, and account access
If you’re having trouble signing in — wrong password, can’t remember which email you used, or you signed up one way and now want to sign in another way — this article walks through every common case.
The two ways to sign in
ArtHelper supports two sign-in methods. Both end up on the same account.
Continue with Google — you click the Google button and pick your Google account. No password needed.
Email + password — you type the email address you used to sign up and the password you chose.
Whichever method you used the first time is the one ArtHelper expects you to use again. If you signed up with Google, you don’t have a password — you can only sign in with the Google button. If you signed up with email and password, you can’t sign in with Google unless you set that up later.
Continue with Google
If you forgot your password
Go to arthelper.com/signin.
Type your email address in the email field.
Click Forgot password? just below the password box.
Check your inbox. You’ll get an email with a reset link within a minute or two. If it doesn’t arrive, check your spam folder.
Click the link, set a new password, and you’re back in.
If the reset email doesn’t arrive within five minutes, the most common reason is that the email you typed isn’t the one your account uses. Try common variations (a Gmail vs Yahoo, with or without a number, etc.) or contact support.
If “wrong password” keeps appearing
This usually means one of three things:
You signed up with Google originally, so there is no password — only the Google button works. Try Continue with Google instead.
You’re typing the right password but the wrong email — the system can’t tell you which is wrong, just that the combination doesn’t match. Try Forgot password? on each email you think you might have used.
Your account was deactivated (rare). If neither of the above works, contact support and we’ll check.
How to change the email on your account
Sign in, then go to app.arthelper.ai/settings.
Find the Account section. Your current email is shown at the top.
Click Change email, type the new one, and click Send verification.
Open the verification email at the new address and click the link inside. The change is applied immediately and your old email no longer signs you in.
If you signed up with Google, your account email is your Google email — you can’t change it without first unlinking Google and setting up an email + password sign-in method. Contact support if you want to do this.
If you keep getting logged out
If ArtHelper signs you out every few minutes or every time you switch tabs, the most common culprit is your browser. Try these in order:
Make sure your browser allows third-party cookies for arthelper.com and app.arthelper.ai. Strict tracking-protection settings (Brave, Safari, some extensions) can break sign-in.
Pause browser extensions one at a time, especially ad blockers, privacy extensions, and Pinterest. Sign-in works without them; sometimes one is too aggressive.
Try a different browser or an incognito/private window. If it works there, the issue is your normal browser’s settings.
If you’re on a corporate or school network, the network firewall may be blocking the auth cookies. Try a different network (your phone hotspot) to confirm.
Common questions
I signed up with Google — can I also set a password?
Yes, but only by contacting support. Once set, you’ll have both sign-in methods available.
I have two ArtHelper accounts by accident. How do I merge them?
We can merge accounts on request. Contact support and tell us which email should be the “keeper” and which should be merged in. We move all artwork and posts from the second account into the first.
Why does ArtHelper ask me to sign in again on a different page?
The community section (arthelper.com) and the logged-in app (app.arthelper.ai) use the same account but live on different domains. Sometimes the browser asks you to sign in once more when you cross between them. After that one extra sign-in, both sides stay signed in.
I deleted my account by mistake — can it be restored?
Yes, within 30 days of deletion. Contact support with the email you used and we’ll restore the account. After 30 days everything is permanently removed and we cannot recover it.