Comments on Your Artwork — How to Turn Them On, Moderate, and Respond
Comments on Your Artwork — How to Turn Them On, Moderate, and Respond
Section titled “Comments on Your Artwork — How to Turn Them On, Moderate, and Respond”Other artists and collectors can now leave comments on your artwork detail pages. You control whether comments are open, and you moderate every comment before it goes live.
How to turn comments on for a piece
Section titled “How to turn comments on for a piece”- Go to My Artwork and click the image you want to open for comments.
- On the image detail page, look for the Comments toggle near the top of the page (next to the share and download buttons).
- Turn the toggle on. The comment box will appear at the bottom of the page.
- Comments are now open. Any ArtHelper member can write a comment, but you’ll review it before anyone else sees it.
How comments work
Section titled “How comments work”- You approve every comment. Nothing goes live until you say yes. If someone leaves a comment, you’ll get a notification (in-app and email, depending on your notification settings).
- You can reply. Once you approve a comment, you can reply to it. Your reply appears directly under the original comment.
- You can delete a comment at any time — yours or someone else’s. Click the three-dot menu next to any comment and choose Delete.
- Turning comments off hides them — but doesn’t delete them. If you turn the toggle off later, all approved comments disappear from the public page. Turn it back on and they reappear.
Where to see pending comments
Section titled “Where to see pending comments”- Open the image detail page for the piece that received a comment.
- Scroll to the Comments section at the bottom.
- Pending comments show a yellow Review badge. Click Approve to make it public, or Delete to remove it permanently.
You’ll also see a notification in your Notifications bell (top right of any page) and get an email if you have comment notifications turned on.
How to turn off comments for a piece
Section titled “How to turn off comments for a piece”- Go to the image detail page.
- Find the Comments toggle and turn it off.
- The comment box disappears. Any approved comments are hidden (but not deleted). Pending comments stay in your review queue.
What visitors can do on your artwork page
Section titled “What visitors can do on your artwork page”Viewers and fellow artists can now:
- View your artwork in full resolution (if you’ve enabled downloads, they can save a copy)
- Comment on the piece (if you’ve turned comments on)
- Share the page via social media or direct link
- Save the image — or an entire Gallery — to their Saved Content collection for easy reference later
When someone saves your work or Gallery, you won’t receive a notification, but the save count may appear on your artwork analytics (Pro feature).
Troubleshooting
Section titled “Troubleshooting”I don’t see the Comments toggle.
Comments are currently available to Pro subscribers. If you’re on Pro and still don’t see the toggle, sign out and back in, then try again. If it’s still missing, contact support.
I approved a comment but it’s not showing up.
Refresh the page. If it’s still missing after 30 seconds, the comment may have failed to save — ask the commenter to try again.
Can I turn comments on for all my images at once?
Not yet. Right now you enable comments one piece at a time. Bulk comment settings are on the roadmap.
What if I get a rude or spammy comment?
Delete it. You can also report the commenter to ArtHelper support if the comment violates Community Standards — we’ll review their account and take action if needed.