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How to Get Support for Art Helper

ArtHelper has three ways to get help, from fastest to most personal: ask Arty (the in-app AI assistant), watch a short video tutorial, or message the support team directly.

Ask Arty, the in-app assistant

Arty is trained on how ArtHelper works. For most “how do I…” questions, asking Arty is the fastest answer.

  1. Open Assistant from the left sidebar.

  2. Type your question — for example, “How do I schedule a post?” or “Where do I edit my bio?”

  3. Arty replies with steps and links to the right places in the app.

Watch a short tutorial video

The ArtHelper YouTube channel has short walkthroughs for nearly every feature. Each video is two to five minutes — long enough to learn one thing, short enough to keep moving.

  1. Open youtube.com/@ArtHelperAi.

  2. Use the channel search to find the topic you’re stuck on.

Message the support team

For account-specific issues (billing, a broken integration, a post that didn’t publish) message the support team directly.

  1. From anywhere in app.arthelper.ai, click the chat icon in the lower-right corner of the screen.

  2. Describe the problem in as much detail as you can. Screenshots help — drag any image straight into the message field.

  3. The team replies within 24 hours, often much faster during US business hours.

Tip

Include the URL of the page you were on when the issue happened. That alone usually saves a round of back-and-forth.

Common questions

Is there a phone number I can call?

No. ArtHelper is a web app and all support runs through in-app chat and email. The chat icon in the lower-right corner is the fastest way to reach a human.

How fast does support reply?

Within 24 hours, and typically much faster during US business hours.

Can I email instead of using the in-app chat?

If you reply to any email ArtHelper has sent you (a billing receipt, a notification, an Intercom message) it lands in the same support inbox. The in-app chat is faster because the team can see your account and the page you’re on, but email works.

Where can I report a bug or request a feature?

Use the in-app chat and start your message with “Bug:” or “Feature request:”. The team reads everything that comes in, and product-improvement notes get routed to the right person.