Data privacy, account deletion, and data export
This article covers what’s public about your account, how ArtHelper uses your artwork, and how to permanently delete your account if you decide to leave. None of these decisions are urgent — you can take your time.
What’s public, what’s private
By default, anything you publish to your public profile or to a community is visible to anyone — signed in or not. Anything you keep private is yours.
Public — visible to everyone (including search engines): your display name, bio, avatar, public artwork you’ve uploaded, your Artist Statement, your public profile URL, your community posts and comments, your connection count.
Private — only you can see: your email address, your private artwork (anything marked “private” or not yet published), your direct messages with connections, your saved content, your Sparks history, your subscription billing.
Semi-private — visible only to your connections: your direct messages, your network list (who you’re connected with), some activity items on your profile.
How ArtHelper uses your artwork
This is the most-asked question after “how do I delete my account.” Short version: we use your artwork to make ArtHelper’s AI features work for you — generating titles, descriptions, room mockups, and Sparks tailored to your work. We do not sell your artwork or your data to third parties. We do not train external models on it.
To power your own AI tools. When you click Generate description or open Sparks, our system reads your art so the output is about your work specifically.
For the Genome and Tribe features — we compute a visual fingerprint so the platform can show you artists whose work rhymes with yours. The fingerprint is mathematical, not the original image.
For moderation — automated checks for explicit content and AI-generated work on public posts.
We do not use your work to train third-party AI models. We do not sell your artwork. The Human-Made Art badge exists precisely because protecting human artistic work is core to what ArtHelper stands for.
How to download a copy of your data
You can request a copy of everything ArtHelper has about you — your account info, your artwork, your posts, your messages, your settings. It arrives as a downloadable archive.
Go to app.arthelper.ai/settings.
Scroll to the Privacy section near the bottom.
Click Request data export.
You’ll get an email within a day or two with a download link. The link works for seven days.
How to delete your account
Deletion is permanent and removes everything tied to your account. If you’re not sure, consider pausing or just removing public images first — both are reversible.
Sign in and go to app.arthelper.ai/settings.
Scroll all the way to the bottom — the Danger Zone section is the last block on the page.
Click Delete account.
A confirmation box opens. To prove this is really you, type the exact phrase shown in the box — usually your email or the word “DELETE” — into the text field.
Click Delete account in the box to confirm. The account is queued for deletion immediately.
What happens after you delete
You’re signed out immediately.
Your public profile, your artwork, and your community posts disappear from arthelper.com within minutes.
For the first 30 days the account is “soft-deleted.” If you change your mind, contact support and we’ll restore everything as it was.
After 30 days, deletion is permanent. We cannot restore anything past that point.
Your direct messages remain visible to the other side of the conversation as “Deleted user.” We do not delete other people’s copies of messages you sent them — same as email.
If you just want to take a break
You don’t have to delete. Two lighter options:
Pause your subscription — keeps your account intact but stops the billing. Your work stays where it is; you just lose access to Pro-only features. See Cancelling, upgrading, or pausing your subscription.
Hide your profile from the directory — your work stays but stops showing up in the Artists directory and search. Go to Settings → Profile → toggle Show me in the Artists directory off.
Common questions
Will my work be used to train AI models?
No. We do not use your artwork to train external AI models, and we do not sell your data to AI companies. The internal fingerprint used for Genome is mathematical and does not reconstruct the original image.
If I delete my account, do my paintings disappear from search engines too?
Yes, but Google’s cache takes a few weeks to catch up. Your public profile URL starts returning a 404 immediately, but Google may still show a cached version for a while. You can request faster removal through Google’s Search Console.
Can someone else delete my account for me?
No. Only the signed-in account holder can trigger deletion. If you can’t sign in but want to delete, contact support and we’ll verify identity another way.
Do you keep backups after I delete?
Standard infrastructure backups roll off within 30 days. After that, your data is gone.
What about my direct messages?
The other person’s copy of any messages you sent them stays in their inbox — we don’t reach into their account to delete things. Your side is removed when your account is deleted.