Connecting your social accounts to ArtHelper
The Integrations page is where you link external accounts so ArtHelper can publish on your behalf. Today, the supported integration is Instagram. This guide walks through what the page does, how to connect, how to disconnect, and what to do when something goes wrong.
What “Integrations” means
An integration is a secure link between your ArtHelper account and an outside platform. Once connected, ArtHelper can do specific things on that platform with your permission — for Instagram, that means publishing posts, carousels, and Reels you have created in the Social Post Generator, and scheduling posts to go out later.
Open the page from the left sidebar by clicking Integrations, or go directly to arthelper.com/integrations.
Connecting Instagram
Instagram is the integration most artists need. You must have an Instagram Business or Creator account — personal Instagram accounts cannot be connected, because Instagram only allows posting through their API for Business and Creator accounts.
Go to Integrations.
Find Instagram in the list and click Connect.
In the pop-up, click Go To Instagram. You will be sent to Instagram in the same browser window.
Log in to Instagram if you are not already, and approve the access request. Instagram will show you what ArtHelper is asking for.
You will be returned to the Integrations page. Your Instagram account name appears under Connected Accounts on the Instagram card.
Only Business or Creator accounts can connect. To switch a personal Instagram profile to Business or Creator, open the Instagram app, go to your profile settings, choose Account, and switch the account type. Then return to ArtHelper and try Connect again.
What you can do once Instagram is connected
With Instagram linked, the publishing tools across ArtHelper come alive:
Single-image posts — pick one piece of artwork in the Social Post Generator, edit the caption, post or schedule it.
Carousels — add up to ten images to one post and reorder them by dragging.
Reels — use the Reel aspect ratio (9:16) when you upload a vertical video as part of a post.
Scheduling — pick a date and time instead of posting now. Scheduled posts appear on your Calendar, where you can edit or remove them before they go live.
Art Marketing Autopilot — the optional add-on subscription needs Instagram connected before it can post on your behalf.
Connecting Facebook
Facebook is not a separate connect-button integration today. You cannot link a personal Facebook profile to ArtHelper, and the Integrations page does not list Facebook.
Facebook posting is handled in one place only: the Art Marketing Autopilot add-on, which posts to Facebook and Instagram for you as part of a single managed service. If you want to post to Facebook by hand, copy the caption and image from your ArtHelper-generated Instagram post and paste them into Facebook directly.
Connecting another Instagram account
You can link more than one Instagram account if you manage several artist pages.
Go to Integrations.
On the Instagram card, click Connect Another Account.
Go through the Instagram login and approval the same way you did the first time.
The new account appears under Connected Accounts. When you publish a post, you will be asked which connected account to use.
Disconnecting an account
You can remove an account from ArtHelper at any time.
Go to Integrations.
Find the account you want to remove in the Connected Accounts section.
Click the disconnect option on that account. You will see “Account disconnected” confirm the change.
To reconnect later, click Connect or Connect Another Account and walk through the Instagram login again.
Disconnecting from ArtHelper does not delete posts already published on Instagram. Scheduled posts that have not yet gone out will not publish once the account is disconnected.
Common questions
What if I do not see the Integrations link in the sidebar?
This usually means your browser is showing an older cached version of the app. Log out of ArtHelper, log back in, and do a hard refresh. On Mac press Cmd + R. On Windows press Ctrl + F5. The Integrations link should reappear.
The Instagram login redirects me into the Instagram app and then errors out. What do I do?
This happens on phones when the browser tries to hand off to the installed Instagram app, which cannot complete the connection. When your phone asks “Open in Instagram app?”, choose Continue in browser instead. The connection works inside the browser, not the app.
Why was my Instagram personal account rejected?
Instagram only allows third-party publishing through Business or Creator accounts. This is an Instagram rule, not an ArtHelper one. Open the Instagram app, go to your profile settings, change the account type to Business or Creator, then return to ArtHelper and try Connect again.
How long does the connection stay active?
The connection stays active until you disconnect it or until Instagram expires the access. If Instagram expires the access on their end — which can happen if you change your Instagram password or revoke ArtHelper from Instagram’s connected-apps settings — you will see post failures. Reconnect by clicking Connect on the Integrations page.
A scheduled post failed. What happened?
Posts can fail for a few reasons: the Instagram connection expired, your Instagram account type changed away from Business or Creator, Instagram briefly rate-limited the account, or the image did not meet Instagram’s requirements. Open the Calendar to see the failure note, then try reconnecting Instagram and re-posting. If failures continue, contact support from inside the app.
Can ArtHelper read my Instagram DMs or post without my approval?
No. ArtHelper only uses the permissions Instagram grants for publishing posts and pulling basic account information (your username, profile picture, account ID). It does not read direct messages and only posts content you have explicitly created or scheduled inside ArtHelper.